Dear NinjaNew Customers,
We’re Monitoring the impact of COVID-19 worldwide and specially in the United States. We’re all together to prevail this impact.
Due to such a dynamic conditions, we noticed shipping delays or cancellation of some orders. we’re cooperating with our sourcing unit as well as logistics to minimize the delays wherever possible. Our return handling time will also be slightly slower than normal. As a precautionary health measure for our staffs we’re running remotely. Our main priority is ensuring the safety of our beloved customers and our employees as well as ensuring all packages arriving to you.
Please note that carriers such as USPS, FedEx and UPS have announced delays in their service as well.
Rest assured, Our Customer support team are working remotely to handle all of your concerns.You might face some delays for respond from our support team. All of your concerns will be handled within 24 hrs or less.
If you need to reach out to our support team, simply click this link: Submit Support Ticket
Please Stay Safe and follow guidelines to prevent the impact of COVID -19
Thank you for your continued support & patience during this difficult times!